Regal Makes a Hatrick! Awarded for ‘Highest in Customer Satisfaction’ 3 Years in a Row
Regal has been awarded “Highest in Customer Satisfaction with Express Cruisers (24-33 feet), Three Years in a Row, Tied in 2009“ by J.D. Power and Associates.
Duane Kuck, President & CEO, Regal remarks: “It’s extremely difficult to get to the top. We have worked very hard to get to this point,“ said Duane Kuck, president and CEO of Regal Marine. “But it is even more difficult to stay there; the competition in the marine industry right now is very strong. Receiving these recognitions again and closing the gap in the other segment demonstrates total dedication by Regal’s employees and dealer network to our highest priority – creating an exceptional boating experience for our customers.“
Regal Boats received the highest numerical score among express cruisers (24-33 feet) in the proprietary J.D. Power and Associates 2007-2009 Boat Competitive Information StudiesSM, tied in 2009. 2009 study based on 9,790 total responses measuring 4 brands and measures opinions of consumers who purchased a boat January 2007-May 2008. Includes sterndrive-powered family cruisers 24-33 feet with cabins that include sleeping, galley/cooking and head/toilet facilities. Proprietary study results are based on experiences and perceptions of consumers surveyed in September-November 2008.
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